Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hayley McConnaughey

Hayley McConnaughey

April 18, 2024

5  out of  5 rating by Hayley McConnaughey
"Tracy was amazing to work with! She was so helpful and it was a wonderful experience."
Profile photo of Kenneth Stiltner

Kenneth Stiltner

April 16, 2024

5  out of  5 rating by Kenneth Stiltner
"Our experience with Jatina was wonderful. She was very pleasant and answered all of our questions. She gave us a great rate also. Would highly recommend her and State Farm. Thank you State Farm."
Profile photo of Joseph

Joseph

March 25, 2024

5  out of  5 rating by Joseph
"Tracy what is wonderful....... She was very helpful she made me feel very welcome.. she is an asset to State farm"
Profile photo of Tyler Perry

Tyler Perry

March 15, 2024

5  out of  5 rating by Tyler Perry
"Tracy is the best!! So incredibly helpful!!"
Profile photo of Tiese Wills

Tiese Wills

March 11, 2024

5  out of  5 rating by Tiese Wills
"Tina from State Farm Insurance is the best representative! She found me the best rates, she's very friendly and outgoing! I couldn't ask for a better representative. Thanks for all the help!"
Profile photo of Barbara Wolfe

Barbara Wolfe

March 5, 2024

5  out of  5 rating by Barbara Wolfe
"Tracy was extremely helpful and so easy to work with. She understood my situation and we worked out a solution that I was happy with. Best insurance agent, along with David, that I have worked with. Thank you."
Profile photo of Krista Long

Krista Long

March 4, 2024

5  out of  5 rating by Krista Long
"Tracy is the best agent I have ever dealt with. She was very patient and understanding with our current situation. This agency will make me stay with State Farm."
Profile photo of Carlos Whitelaw Wright

Carlos Whitelaw Wright

March 2, 2024

5  out of  5 rating by Carlos Whitelaw Wright
"TINA WAS SPECTACULAR AND HANDLED MY POLICY WITH PROFESSIONALISM AND CLASS... Earlier today I spoke with Tina, a Representative of David Smyer a State Farm Insurance Agent out of Charleston WV and I was BLOWN AWAY at the deal I got from her! She handled all my questions and concerns with professionalism. I never felt rushed to make a decision and she answered me with the knowledge of someone who actually knew what they were talking about! In the 44 minutes I had her on the phone she went over all the available options I had for coverage and ran a quote for every policy option I felt would suit me and my family after discussing each extensively with me. By the end of the call, I felt as though I made an informed, educated decision on the policy I chose to go with and in the end it saved me almost $129/mnth by switching from Progressive to State Farm. Do the math and that's a yearly savings of $1548.00!! Trust me when I say if you're with Progressive? SWITCH TO STATE FARM'S DAVID SMYER AND ASK FOR TINA AND SHE WILL TREAT YOU RIGHT!! Thank u Tina"
Profile photo of Maricca Franquez

Maricca Franquez

March 1, 2024

5  out of  5 rating by Maricca Franquez
"I’m so ecstatic right now! Me having no credit and getting my first car, this insurance company really helped me! Thank you to Tina!!! she is an amazing agent! She was so kind to me and patient, and so welcoming, i felt like i was talking to my sister. 🤣 Im so excited to be working with this insurance company, i would recommend to family and friends!"
Profile photo of James Powers

James Powers

February 23, 2024

5  out of  5 rating by James Powers
"Tina was great to work with and thank you."
Profile photo of josh schall

josh schall

February 9, 2024

5  out of  5 rating by josh schall
"Tracy from state farm helped me out so much, she was very nice and Is polite. She hooked me up with the best price around that's forsure and I'm very thankful for that 🙏"
Profile photo of Samantha Miller

Samantha Miller

February 5, 2024

5  out of  5 rating by Samantha Miller
"Tina was a tremendous help and got me an excellent rate and fast!! I was shocked when she told me the price because I had quotes from other companies that were 3 times the price that they gave me! It really made my day to be able to get insurance for this price! She was super helpful and explained everything nicely! Thank you State Farm and most of all Ms. Tina!!"
Profile photo of Mr SadTapestry

Mr SadTapestry

January 24, 2024

5  out of  5 rating by Mr SadTapestry
"Jatina has helped me out tremendously! I swear she deserves a raise with how she talks to her customers! 10/10 would definitely recommend her to anyone. Much love"
Profile photo of Chad Pearson

Chad Pearson

December 6, 2023

5  out of  5 rating by Chad Pearson
"Tracy has helped me with everything and more thank you all for all the help"
Profile photo of William Morrison

William Morrison

November 17, 2023

5  out of  5 rating by William Morrison
"Tracy was an excelent help with me getting home owners insurance my first time she was very patient and very knowledge about all my questions i took the insurance and i hope everyone gets tracy shes awesome"
Profile photo of SANDRA MARTIN

SANDRA MARTIN

November 16, 2023

5  out of  5 rating by SANDRA MARTIN
"This office has helped me so much and specifically Jatina Dyess, who has went above and beyond to help me. I can’t thank this office or Jatina enough. In a world where things are sometimes hard and overwhelming, they are an honest and an easy office to work with. Jatina and I also were able to make a connection on a personal level and with my son serving overseas in the Air Force, that meant the world to me. Many thanks."
Profile photo of Momma Bear

Momma Bear

October 6, 2023

5  out of  5 rating by Momma Bear
"My friend told me about state farm so I called them,I had a top notch Worker Tina.she not only helped me with insurance she had a great conversation very friendly cheerful ☺️ all above she understands me well. I am bless to have her felt so comfortable.she could be my best friend.tina if you see this thank you"
Profile photo of Trevor

Trevor

September 7, 2023

5  out of  5 rating by Trevor
"I don’t normally bother with reviews, but the level of customer service and hospitality that was given to me when calling for an auto quote I just had to give some praise. Especially to the lovely agent, Tina. Thank you for doing all you could to provide the best quote possible. It has been a pleasure to work with you!"
Profile photo of Antwuan Crowder

Antwuan Crowder

August 16, 2023

5  out of  5 rating by Antwuan Crowder
"Just switched from progressive and it was a wonderful experience. Jatina helped me get great coverage at a much lower price. Thank you!!"
Profile photo of deedee williams

deedee williams

August 11, 2023

5  out of  5 rating by deedee williams
"Just switched from geico and it was a wonderful experience. Tina helped me get great coverage at a much lower price, my husband talked to David he was a huge help as well. Both were great assistance and made us feel at home already with State Farm."
Profile photo of Bill Judy

Bill Judy

June 21, 2023

5  out of  5 rating by Bill Judy
"I've not been pleased with the premiums with my current home/auto insurance and decided to shop around a bit to see what else I could find and then compare. Jatina (Tina) Dyess explained things thoroughly and saved me a substantial amount for better coverage than what I had at my other insurance company, so it was a no-brainer to go ahead and switch to State Farm. I guess, like the commercial says, "Like a good neighbor, State Farm is there"."
Profile photo of Michael Morris

Michael Morris

June 17, 2023

5  out of  5 rating by Michael Morris
"Extremely friendly and professional office. Tina was incredibly nice and helped us save a ton of money by switching. Highly recommend!"
Profile photo of Kayla Miller

Kayla Miller

June 16, 2023

5  out of  5 rating by Kayla Miller
"They are incredible!! Tina is the best! I recommend them to everyone!!"
Profile photo of Marilu DeCoste

Marilu DeCoste

February 20, 2023

5  out of  5 rating by Marilu DeCoste
"I had an incredible experience with Tina. She handled my son’s auto and renter’s insurance with professionalism, thoroughness, and kindness. I can’t say enough good things about her!!!!"
Profile photo of Kimberely

Kimberely

November 9, 2022

5  out of  5 rating by Kimberely
"I inquired about liability insurance and came up with full comprehensive and rental ins too for great low monthly payments and would recommend this insurance company to all in need"